Success Stories – 成人快手 Training Just another WordPress site Mon, 16 Feb 2026 08:59:57 +0000 en-GB hourly 1 https://wordpress.org/?v=6.9.4 Laura Riley /success-stories/laura-riley/ Mon, 16 Feb 2026 08:58:09 +0000 /?post_type=success_story&p=9353 An 成人快手 student has been awarded a coveted prize in recognition of her improving digital skills.

Laura Riley, who undertook a听Digital Learning Practitioners apprenticeship听with the training provider, recently received the Jisc Digital Student Award for Positively Embracing Education Technology.

The title is a huge achievement for Laura, who originally signed up for her qualification when she was given the role of digital support for the school that she works in.

At the time, Laura鈥檚 digital skills were very low and she was keen to make improvements so she could better support her students with digital technology.

Laura has been described as a 鈥榣ovely鈥 and 鈥榙edicated鈥 member of staff, working as a teaching assistant in the pupil referral unit of Bridge Achievement Centre for the past 12 years.

鈥淭he place would fall apart without her,鈥 says Centre Manager Amanda Veater.

鈥淟aura develops excellent relationships with pupils and her colleagues and is a popular member of staff. Laura is incredibly organised and very good at managing her time. We鈥檙e all very proud of her achievements.鈥

成人快手鈥檚 Digital Learning Practitioner Assessor, Jolene Plant, added: 鈥淎t the beginning of her course, Laura鈥檚 confidence in general was low but carrying out the qualification and being able to interact with other learners gave Laura a massive boost.

鈥淚t was amazing to see how her confidence grew over the 18 months that she was on programme.鈥

The Digital Learning Practitioners apprenticeship is aimed at anyone in a teaching or training role. It covers many key aspects of learning using digital technology and explores a range of different application software packages and new technologies to better equip education professionals with the ever-changing landscape they are working in.

You can learn more about the qualification by watching learner Donna鈥檚 story in the video below.

Find more details on the course听here.

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Aminah Ali /success-stories/aminah-ali/ Fri, 13 Feb 2026 14:07:05 +0000 /?post_type=success_story&p=9342 Apprentice, Aminah Ali, is reaping the benefits of upskilling after recently completing a qualification in Energy and Carbon Management with training provider, 成人快手.听听

Aminah, who works at Merthyr Tydfil County Borough Council as a Carbon and Energy apprentice, has been听putting her learning to good use in her day-to-day work.

Aminah鈥檚 role involves managing energy metering data across more than 30 individual sites; something directly relevant to the teaching of the course, which looks at the management of energy consumption.

鈥淭he qualification helped further expand my knowledge around metering, which I can now apply to my day-to-day duties,鈥 Aminah explained.

As well as this, her involvement in energy reduction projects, such as solar panels and LED lighting initiatives, has greatly benefited from the project management element of the qualification.

鈥淭he module was particularly helpful in allowing me to learn how to structure my projects and the necessary steps required to ensure projects are completed correctly,鈥 she added. 鈥淚 enjoy running projects in my role and would like to continue doing so throughout my career. Learning how to structure and execute projects successfully was really useful.鈥

The Excel module proved to be another valuable aspect of the apprenticeship.

鈥淪ince completing this, I have learnt different tricks and tips that I now implement into my spreadsheets, which help me carry out my day-to-day tasks more effectively.鈥

But the standout aspect of her apprenticeship experience was the behavioural change unit. Aminah and her team at the council launched a behavioural change initiative aimed at educating staff on energy consciousness, both at work and at home.

鈥淭he behavioural change unit went hand-in-hand with what we were trying to achieve,鈥 she said. I believe this is an area that everyone can learn about and implement not only in the workplace but in everyday life.

鈥淗aving a culture of employees who are energy conscious is a great benefit not only for the organisation but also for the overall health of the planet and to help achieve 成人快手 net zero goals.鈥

Throughout her apprenticeship, Aminah received support from 成人快手, particularly her tutor,听Michelle Marshall, who provided monthly check-ins and was available for any queries and concerns.

Aminah鈥檚 employer also played a crucial role in her success, with bi-weekly meetings dedicated to discussing her progress and addressing any concerns.

Aminah is now embarking on an exciting new role as a Mechanical Compliance Officer within the council. She is eager to apply the skills gained from her apprenticeship to her new position, ensuring that energy efficiency remains a core consideration in her responsibilities. She also plans to further her education by pursuing part-time degree courses.

You can learn more about 成人快手鈥檚 Energy and Carbon Management qualification听here.

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Karl Rudakov /success-stories/karl-rudakov/ Fri, 13 Feb 2026 14:00:23 +0000 /?post_type=success_story&p=9341 Learner Karl Rudakov has worked in employability since 2005, starting out as an advisor and progressing into management just three years later. With more than 15 years of experience under his belt, Karl has carved out a successful career and brings a lot of experience to his role. Yet despite his wealth of on-the-job knowledge, his recent completion of a听Level 4 ILM Management听qualification with 成人快手 marked his first venture into qualified, external training.

Karl currently works as a Delivery Manager at Newport City Council and is now working towards his Level 5 qualification. Until recently, he managed four significant projects, including the DWP Restart Programme 鈥 the UK government鈥檚 flagship employability scheme 鈥 as well as various 成人快手 and Shared Prosperity Fund initiatives. His work involves managing staff and budgets, monitoring performance and compliance, and leading organisational change.

鈥淭here鈥檚 a lot of change within these projects,鈥 Karl said. 鈥淲hen we have different budgets, it often means changes to delivery, staffing structures, or even what the project looks like. That鈥檚 where the ILM has really helped me 鈥 it鈥檚 given me new tools to work with.鈥

Despite his vast experience, Karl had never obtained a formal management qualification before enrolling on the听ILM Level 4.听Encouraged by his HR business partner, he saw the course as a way to validate his skills and future-proof his career.

鈥淚鈥檝e done lots of internal training, but nothing accredited. And sometimes when you go for jobs, they say you need a degree or a relevant qualification. I haven鈥檛 got a degree, so this helps me tick that box.鈥

Initially hesitant about returning to structured learning Karl found the course to be a practical and accessible route into formal learning. Balancing study with a demanding job and active family life can be challenging but both 成人快手 and the council made the process manageable.

鈥淲e鈥檝e got an agreement in work that 20% of our time can be used for learning,鈥 he explained. 鈥湷扇丝焓 have been brilliant. [My tutors] Rachel and Joanna understood that my personal time is tight, so they helped me fit the work into my working day where possible.鈥

He also appreciated the flexible format of the course. 鈥淭he mix of written and oral assignments helped me manage my time. I prefer the talking side 鈥 I can sit and talk about anything 鈥 and I think it鈥檚 a faster way to demonstrate what you know.鈥

Karl found the content of the course immediately applicable to his role. Topics such as managing change, health and safety, recruitment, and strategic planning all resonated with his daily responsibilities.

鈥淭he managing change unit stood out because that鈥檚 such a big part of what I do. Same with recruitment, I鈥檝e inherited projects with poor recruitment and it鈥檚 caused a lot of problems. The course has helped me identify the right people, not just in terms of skills but also team fit.鈥

He also praised the strategic planning modules. 鈥淲hen we were delivering Shared Prosperity Fund projects, I had to write cabinet briefings and business cases to justify our work. That鈥檚 where the strategic planning element came in. I was able to identify gaps in service delivery and make the case for new projects.鈥

He also found simple analysis tools like SWOT and PESTLE made a difference. 鈥淭hese help you plan and justify decisions. Sometimes they鈥檙e just a way to check yourself and make sure you鈥檙e on the right track.鈥

Despite learning a lot of new skills throughout the course, it was just as much about honing the skills Karl had already garnered throughout his career.

鈥淚鈥檝e been managing since 2008, this course hasn鈥檛 just helped me do my job better 鈥 it鈥檚 given me recognised qualifications that back up my experience.鈥

While Karl currently has no plans to leave his role, he sees the ILM qualifications as a key part of his long-term career development. 鈥淚t validates my experience. If I ever do want to move 鈥 within the council, to another local authority, or even another industry 鈥 it gives me options.鈥

From an organisation鈥檚 perspective, work-based learning has also been a positive at all different levels of operation. Jane Westwood, HR Business Partner at Newport City Council, explained: 鈥淭he council have partnered with 成人快手 as our main workplace apprenticeship partner for more than eight years now.

鈥淭he range of qualifications offered fits in with the diverse roles throughout the whole council 鈥 from refuse collection, to caring, to accounts, and health and safety. There will always be the appropriate qualification to align with someone鈥檚 roles.

鈥淲e also introduced apprentices to the council where we particularly wanted to recruit younger people to join the authority. To date we have placed more than听45 specific apprentice roles with many achieving permanent positions.

鈥淭he way 成人快手 deliver their qualifications allow all staff options to upskill 鈥 for their current role or for their career progression.

鈥淎t Newport City Council we believe our staff are our priority as they deliver our services to the public.听To have staff trained allows us to deliver the best service possible,听成人快手 work with the individuals and their managers to achieve this.鈥

Explore 成人快手鈥檚 management qualifications听here.

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Captiva Spa /success-stories/captiva-spa/ Tue, 01 Jul 2025 09:05:45 +0000 /?post_type=success_story&p=8165

Caerphilly-based Captiva Spa is one of many Welsh businesses seeing the benefits of professional collaboration after offering work placements to learners.

Through their partnership with Wales鈥 leading training provider, 成人快手, Captiva Spa has opened its doors to young apprentices aged 16 to 19, offering them real-world experience and the chance to develop practical, on-the-job skills.

Sarah Bruton, Managing Director at Captiva Spa, decided to offer placements in response to the gap between education and employment readiness, something that she believed a placement would bridge.

鈥淲e all know there鈥檚 a gap between what鈥檚 taught in school and what鈥檚 needed in the workplace, especially in the hair and beauty sector,鈥 Sarah said. 鈥淩ather than complaining about that gap, we thought 鈥榳hy not be part of the solution?鈥欌

While there were initial concerns about the additional commitments needed to support young learners, Sarah quickly found those fears to be unfounded.

鈥淲e expected it to be time-consuming and potentially challenging. But in reality, the learners were incredibly quick to adapt. They brought a real energy to the salon and very quickly became valued members of the team.鈥

And the impact has extended well beyond just having an extra pair of hands.

鈥淸The learners] ask questions, they challenge us to think differently, and that鈥檚 helped us improve our processes. They鈥檙e also much more aware of social media and emerging trends, which helps keep the business fresh and appealing to younger audiences.鈥

Captiva Spa has also seen how valuable these placements are in developing future talent. Many of the learners go on to stay with the business, becoming long-term employees. One standout success is the salon鈥檚 current deputy manager, who started as a learner on placement.

鈥淲e鈥檝e seen learners grow massively in just a few months. Their communication improves, their confidence grows, and they become genuine assets to the business.鈥

And the benefits aren鈥檛 just one-sided. While learners gain invaluable workplace experience, the business gains a clearer understanding of its own development needs.

鈥淗aving learners on board has made us think more strategically about staff training and mentoring. It鈥檚 influenced how we approach workforce development across the whole team.鈥

The placement programme has also helped foster a culture of mentorship at Captiva Spa; something Sarah sees as vital not just for learners, but for all staff whether they鈥檝e been with the company 10 weeks or 10 years.

鈥淚t鈥檚 made us better at supporting each other. Our team now thrives on sharing knowledge, and that culture of learning benefits everyone.鈥

Asked what advice Sarah would give to other businesses considering whether to offer placement she said: 鈥淒on鈥檛 focus on what the learners don鈥檛 know yet. Focus on what

you can teach them. You鈥檒l find they bring just as much to your business as you give to them.鈥

Captiva Spa鈥檚 story is just one example of how work-based learning can benefit both learners and employers alike. 成人快手 works with businesses across Wales to help young people gain meaningful experiences.

成人快手 is encouraging more employers to sign its Employer Pledge 鈥 a commitment to support Jobs Growth Wales+ learners aged 16 to 19 through real-world work placements.

By signing the pledge, businesses can play a vital role in developing young talent, shaping future professionals, and bringing fresh perspectives into their teams. In turn, learners gain confidence, resilience, and invaluable skills that can鈥檛 be taught in the classroom.

For more information about how to get involved and support the next generation head听here.

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Nathan Emary /success-stories/nathan-emary/ Tue, 01 Jul 2025 09:01:56 +0000 /?post_type=success_story&p=8168 An 成人快手 learner,听who joined the Jobs Growth Wales + programme while in the process of building his own computer, has gained an apprenticeship with Legal & General.

Nathan Emary has been studying IT, alongside Essential Skills, and was drawn to the JGW+ pathway after finishing school as it offered him work experience and a chance to earn money. This was particularly of interest to Nathan who was building a PC at the time and wanted to gain some additional IT skills as well as funds to be able to finance the project.

鈥淭he atmosphere [within JGW+] is like no other,鈥 he said. 鈥淚 get along with all the learners there and the class is very welcoming. My tutor Matt is the best, I鈥檝e never clicked with anyone in the role like him and the way he lets everyone learn at their own pace is very refreshing 鈥 it definitely allows me to fully take in anything he is teaching.

鈥淗e will also be happy to go over anything with me personally and is always available for a general chat even with teaching multiple students at once.鈥

Nathan will now be heading to Legal and General and undertaking a foundation apprentice in Customer Services and Providing Financial Services with听听He will be responsible for checking and processing documents.

鈥淢y time at 成人快手 has definitely helped me with the hybrid work environment I will have at Legal and General as we are virtual 2-3 days a week.

鈥淸In terms of skills gained at 成人快手] communication and collaboration are key and these have helped me significantly.鈥

Despite just landing the role, Nathan is keen to not rest on his laurels and has big aspirations for his future career.

鈥淚n the long term I would like to be in charge of my own company. I want to move up in Legal and General, gaining the most experience and qualifications, and hopefully moving to a managing position. I eventually want to start my own business involving smart technology.鈥

Matthew Hillier, Nathan鈥檚 IT tutor at 成人快手, said: 鈥淣athan has been an absolute pleasure to have in IT on JGW+. Supporting Nathan to grow and develop through the course has been a privilege and I am inspired by of all of the progress he has made and the challenges he has overcome.

鈥淣athan has now secured an amazing opportunity with Legal & General, which I am confident he will excel in and prove to be a strong asset to the company. I am enormously proud of Nathan and wish him all of the very best with his future.鈥

If you are 16 to 19 years old and would like to learn more about Jobs Growth Wales + you can find further details and courses听here.

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Ramsay & White /success-stories/ramsay-white/ Tue, 01 Jul 2025 08:56:08 +0000 /?post_type=success_story&p=8167

A Cardiff-based finance broker specialising in mortgages and independent financial advice has added new talent to the team through the Jobs Growth Wales + programme.听

Ramsay & White has recently welcomed two permanent members of staff to their administrative team after JGW+ learners, Seren and Tate, showcased their hard work on placement with the company.

The additions are especially important for Head of Admin at Ramsay & White, Rachel Morley, who is a former JGW+ learner herself and who jumped at the opportunity to support learners beginning their career.

鈥淲e鈥檙e one of the fastest-growing finance companies in the UK,鈥 Rachel explained, 鈥渁nd many years ago, JGW gave me my start in this industry. It鈥檚 a full-circle moment to now help others find their feet in finance.鈥

Seren and Tate have both been recruited as case managers to support Ramsay & White鈥檚 administrative hub 鈥 a crucial role in ensuring the smooth running of client cases.

When asked what the company was looking for in potential candidates, Rachel said:

鈥淲e needed individuals who were willing to be proactive and motivated, and learn. Those qualities were essential because the work involves a lot of detailed processes.鈥

And it didn鈥檛 take long for Seren and Tate to impress their employer. Their determination and enthusiasm stood out, leading to the offer of permanent contracts. 鈥淸The transition] was seamless,鈥 Rachel said. 鈥淭hey鈥檙e now fully up and running, managing their own cases and working directly with clients. All we needed to do was issue new permanent contracts.鈥

The impact of the two new team members has been significant. 鈥淸Seren and Tate] have brought stability and growth to the business and have truly become part of the team,鈥 Rachel added.

For Ramsay & White, the decision to take on learners through Jobs Growth Wales+ has been a resounding success. Talking about the importance of providing opportunities for learners, Rachel commented: 鈥淓veryone starts somewhere. Why not give a chance to someone who鈥檚 eager to learn and ready to start their career path?鈥

Further to this, Rachel encourages other businesses to consider bringing learners or apprentices on board. 鈥100%鈥攇ive it a go,鈥 she said. 鈥淚t鈥檚 a fantastic opportunity for businesses and learners alike. Not only can it help a business grow, but it also gives learners the chance to begin building their future.鈥

For learners,听Jobs Growth Wales+听offers a pathway to develop skills and gain valuable work experience. For employers, it can be the key to unlocking future talent within your sector.

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Lois Denatale /success-stories/lois-denatale/ Tue, 01 Jul 2025 07:56:19 +0000 /?post_type=success_story&p=8158

Back in 2021, learner Lois Denatale began a placement with Caerphilly-based business Sauce (previously Print Sauce). Lois was a driven teenager eager to get experience in the workplace while working towards her Business Administration apprenticeship. Fast forward four years and Lois is still going strong at the South Wales signage company 鈥 now a highly-skilled and experienced member of the team.

Lois initially discovered the opportunity through her 成人快手 assessor, Michelle Marshall.

鈥淚 was on placement when I found out there might be an apprenticeship opportunity with Sauce,鈥 Lois explained previously. 鈥淭he role appealed to me because it was very varied and no two days were the same. The apprenticeship let me start without experience and learn on the job.鈥

听Sauce is known for producing bespoke signage and vehicle graphics for a range of big-name clients including Warner Bros, Cardiff University, Cardiff Met, the University of South Wales, and Monmouthshire Council.听

While there were some initial uncertainties about offering placements to young workers, it was always something Gary Bagstaff, the company鈥檚 director, was eager to try.

鈥淚 grew up in Caerphilly and so supporting the local community has always been important to me,鈥 Gary said. 鈥淔or us to be able to give a young person from the town an opportunity makes me feel proud 鈥 it鈥檚 also good for the business.

鈥淏efore we got in touch with 成人快手, I was a little daunted about what was involved in taking on an apprentice or a young learner. It wasn鈥檛 something I knew anything about, but once I spoke to 成人快手 it was really straightforward. They came out to see us and the process was simple from day one. I鈥檇 recommend it to any business.鈥

Over the years, Lois has taken on increasing responsibility within the team and, despite now completing her studies, continues to find enjoyment and new skills within the work.

鈥淢y initial placement has now evolved into a full-time job. It鈥檚 brilliant working here, it鈥檚 a really fun job to do.

鈥淭he placement helped me to develop my communication skills and make me feel more confident in speaking with customers,鈥 she added. 鈥淓veryone helped me feel valued and part of the team.鈥

成人快手 is encouraging more employers to support Jobs Growth Wales+ learners aged 16 to 19 through real-world work placements.

By working with 成人快手,听 businesses can play a vital role in developing young talent, shaping future professionals, and bringing fresh perspectives into their teams. In turn, learners gain confidence, resilience, and invaluable skills that can鈥檛 be taught in the classroom.

For more information about how to get involved and support the next generation听head here.

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Ethan Smith /success-stories/ethan-smith/ Tue, 01 Jul 2025 07:46:34 +0000 /?post_type=success_story&p=8155 When Ethan听Smith joined the Jobs Growth Wales+ (JGW+) programme in 2023, hairdressing wasn鈥檛 even on his radar. But just over a year later, he鈥檚 thriving in a salon that he describes as his 鈥渇orever fit,鈥 progressing through a Level 2 apprenticeship and planning for a long-term career in the industry.

Though firmly established now,听Ethan鈥檚 journey began in a completely different field.

鈥淚 started with JGW+ in 2023. At first, I thought I wanted to go into childcare,鈥 he explained. 鈥淏ut JGW+ and 成人快手 have supported me through every twist and turn. They helped me discover the career I didn鈥檛 know was meant for me.鈥

After exploring different routes, including retail, it was a simple suggestion from his tutor, Kayleigh Carter, that changed everything. 鈥淚 suggested he try out hairdressing,鈥 she said. 鈥淔rom day one, it just clicked for him. He鈥檚 thrown himself into it ever since and has really found his spark, hairdressing suits him perfectly.鈥

Ethan听says the hands-on elements of the JGW+ programme were what drew him in.

鈥淎s a learner, I loved the practical side. It gave me a real insight into what it would be like to be a hairdresser. The theory was explained well too, it made everything easier to understand.鈥

But the path wasn鈥檛 always smooth. His first salon placement wasn鈥檛 the right fit. 鈥淚 felt like I couldn鈥檛 reach my full potential there,鈥 he said. 鈥淚 raised my concerns with JGW+ and 成人快手, and they supported me completely. I was out of placement for three months, but they kept me going, helping with coursework and practical training in-centre.鈥

Then came a turning point in December 2024.听Ethan听started at a new salon and everything changed. 鈥淚 found a salon that I can see myself in forever. It restored my confidence completely. Now I鈥檝e been taken on as a Level 2 apprentice, and I鈥檓 being pushed to reach my full potential every day.鈥

Kayleigh, a JGW+ Skills Tutor at 成人快手, has seen first-hand how far听Ethan听has come. 鈥Ethan听is a really kind and friendly person who鈥檚 always up for giving things a go,鈥 she said. 鈥淗e wasn鈥檛 sure what direction he wanted to take at first, but he stuck with it and kept pushing forward. I鈥檓 very proud of him.鈥

Talking about the support he received from 成人快手,听Ethan听said: 鈥淭hey were always there whether it was about placements, coursework, or even personal struggles. They never let me fall behind. Kayleigh, in particular, has been amazing. Nothing was ever too much for her. She really encouraged me to stick with what I was good at.鈥

Looking ahead,听Ethan听has a clear path to follow. 鈥淢y goal is to complete both Level 2 and Level 3 in hairdressing and barbering,鈥 he explained. 鈥淚 want to keep growing in the salon and maybe one day specialise in a particular area.

鈥淣one of this would have been possible without JGW+ and 成人快手. I鈥檓 forever grateful.鈥

For those considering JGW+ as a post-16 education route,听Ethan听shared: 鈥淒o it! There are no limits with this programme. They鈥檒l do everything they can to get you on the career ladder and into the profession that鈥檚 right for you.鈥

Find out more about JGW+听here.

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Angelina Mitchell /success-stories/angelina-mitchell/ Wed, 12 Feb 2025 10:45:28 +0000 /?post_type=success_story&p=7557 Pioneering digital internal quality assurer Angelina Mitchell believes her role is to open the door for learners to gain the skills to confidently use technology.

Angelina, 28, who works for training provider 成人快手 in Cardiff, pioneered the delivery of the Digital Learning Design Apprenticeship Framework in Wales.

Lucy Wilkinson, 成人快手鈥檚 digital services route manager, explained: 鈥淎ngelina navigated the delivery of this qualification independently as, at the time, she was the only assessor for this qualification in Wales. Her drive and commitment to her continuous professional development within the digital industries is exceptional.鈥

Last night, Angelina was named Work-based Learning Practitioner of the Year at the prestigious Apprenticeship Awards Cymru 2022. The awards highlight the outstanding achievements, during unprecedented times, of employers, apprentices and work-based learning practitioners.

A former secondary school teacher of modern foreign languages, Angelina joined 成人快手 as a trainee assessor in 2018 as she was looking for a new career challenge and wanted to help others become tech savvy.

To ensure that she fully understands her learners鈥 journey, she has herself completed the apprenticeships that she delivers as well as learning Welsh so that she can deliver bilingually too.

Angelina, who lives in Cardiff and is originally from The Netherlands, has been so successful at learning the language that she won the Work Welsh Learner of the Year Award (intermediate) from the National Centre for Learning Welsh. She is fluent in five languages.

Learners and employers love her and she is her team鈥檚 top performer 鈥 90% of her learners complete their qualification and she achieves an 88% employer engagement rating.

She also supports and oversees digital services route learners at 成人快手 and is constantly upskilling herself to keep pace with technology and qualifications.

Prior to the pandemic, she had already adapted to remote learning and introduced 20-minute themed discussions on a topic to enable her learners to achieve the knowledge part of their apprenticeship. This assessment method has been adopted as best practice by her peers.

Her personal qualifications include a Bachelor of Education degree specialising in French teaching, a Minor in Multi Media Design, Apprenticeships in Social Media for Business, Training Assessing and Internal Quality Assurance.

鈥淎ngelina leads by example,鈥 added Lucy. 鈥淗er educational development has taken place internationally, which has enabled her to observe best practice from some of the leading educational countries in the world. Angelina goes over and above to share her knowledge and skills with colleagues and learners alike.鈥

On being shortlisted, Angelina said: 鈥淚鈥檓 really happy that I have been shortlisted for Work-based Learning Practitioner of the Year, as it means a lot to me. It shows that others feel that I am making a difference in organisations and schools in Wales.

I work really hard and hope that the things I鈥檝e learned at university and in work are of use to other tutors, teachers and curriculum developers.

Economy Minister Vaughan Gething congratulated Angelina and all the finalists. 鈥淎pprenticeships make a huge contribution to our economy and will be crucial as Wales continues to bounce back from the pandemic. They can help futureproof, motivate and diversify a workforce, offering people the chance to gain high-quality vocational skills.鈥

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Callum Fennell /success-stories/callum-fennell/ Wed, 12 Feb 2025 10:44:49 +0000 /?post_type=success_story&p=7556 Struggling to thrive within the traditional education system and feeling disengaged, Callum Fennell, joined Bethany Residential Care Home as a Carer at just 16 years of age.

Since he began working at the Chepstow-based care home, Callum鈥檚 confidence and career prospects have soared.

鈥淲hen I was in school I found it very hard with the discipline that was in place. I struggled with the teachers as they didn鈥檛 understand me and this impacted on my grades. I find the apprenticeship route much better for me.鈥

Now aged 18, Callum is a Care Assistant and is undertaking his Health & Social Care Level 2 qualification with 成人快手.听In his role, he ensures all the residents are provided with the one-to-one care and support they need and assists them with any additional tasks they need help with.

I love making a difference to the lives of the people I support, making them happy, supporting them, reassuring them and giving them a voice to be heard. I find my job very rewarding and love to hear the residents calling my name and smiling when I come onto shift as they are happy to see me. I have real job satisfaction when the residents are happy 鈥 this reassures me I have made a difference to their lives that day.

Through work-based learning, Callum is earning while gaining essential practical experience on the job and is discovering a whole range of skills. He finally recognises his own capabilities and can see first-hand the positive impact his role has on those around him.听Care work offers huge job satisfaction and Callum is providing vital care and support to some of the most vulnerable members of society.

The UK is an ageing population with an estimated 15 million individuals over the age of 60. As such, there is a demand for quality elderly care and with that lots of career opportunities. As well as learning a听whole host of practical skills on the job, Callum鈥檚 apprenticeship qualification is helping him progress his career within the Care Sector, while receiving invaluable support along the way.

鈥淚 really feel I have developed as a person since starting my qualification. I have learnt new skills and I am more than happy to ask for help or advice when I need it. If I am struggling, I can speak to my assessor at 成人快手 and she will support me and offer scenarios that I understand.听听My employer has also given me the opportunity to grow within my role.听听I work within a team environment and my peers always look out for me. They encourage me through each challenge I face and are there to support me.鈥

After a difficult start at school, Callum is now excited about his career prospects and feels his听Health & Social Care Level 2 qualification is just the beginning for him. With his eyes firmly fixed on the future, Callum knows exactly where he is heading!

鈥淭he feedback that I have had from residents, family members, outside professionals, my team and the management team have all been very positive. This makes me feel so proud and excited for my future within the Care sector. My manager has already asked me to begin my Level 3 after I complete my Level 2. This has been a big boost to my confidence as I know she can see how I am progressing. My goal is to eventually become a Medicator. Now I am 18 I can start the required training, which will enable me to administer medication, lead a team, deal with emergencies and liaise with outside professionals. I am willing to work hard and I am confident that I will achieve this career goal. My employers trust in me has made me determined to progress to where I am now. If I had not been given this chance to work when I was 16, I don鈥檛 know where I would be today.

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